Terms of service

Terms of Service

Last Updated: 12/24/2025

Welcome to our handcrafted soap and artisan personal care store. By accessing or purchasing from our shopā€”online, inā€‘store, or at popā€‘up eventsā€”you agree to the following Terms of Service. Please read them carefully.

1. General Overview

We create and sell handcrafted soaps, bath products, and skincare items made in small batches. These Terms apply to all customers, visitors, and users of our products and store.

By using our website or purchasing our products, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Product Information

  • All products are handcrafted.Ā  Slight variations in color, scent, or appearance are normal.

  • Ingredients are listed to the best of our knowledge. Customers are responsible for reviewing ingredients for potential allergies or sensitivities.

  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Pricing & Availability

  • Prices may change without notice.

  • We reserve the right to modify or discontinue products at any time.

  • Limitedā€‘edition or seasonal items may sell out quickly.

4. Orders & Payment

  • We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or inventory issues.

  • Payment must be completed at checkout. We do not accept responsibility for delays caused by payment processors.

5. Shipping & Delivery

  • Shipping times are estimates and may vary due to carrier delays or weather.

  • Once an order is shipped, responsibility transfers to the carrier.

  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

To maintain product safety and hygiene standards:

  • Personal care products (soaps, skincare, bath items, grooming products) cannot be returned.

  • Customized or madeā€‘toā€‘order items are final sale.

  • All approved refunds are issued as store credit only.

  • Store credit does not expire.

7. Allergies & Sensitivities

Customers are responsible for checking ingredients before use. If you have allergies, sensitivities, or medical concerns, consult a healthcare professional before using any skincare product.

We are not liable for reactions caused by misuse, allergies, or failure to review ingredient lists.

8. Intellectual Property

All product names, descriptions, photos, branding, and website content are the property of our business and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

By purchasing or using our products, you agree that our business is not liable for:

  • Allergic reactions

  • Misuse of products

  • Damage caused by improper storage

  • Losses related to shipping delays or carrier issues

To the fullest extent permitted by law, our liability is limited to the amount paid for the product.

10. Privacy

We respect your privacy. Any personal information you provide is used solely to process orders, communicate with you, or improve your shopping experience. We do not sell or share your information with third parties except as required to fulfill your order.

11. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on our website with a revised ā€œLast Updatedā€ date. Continued use of our store indicates acceptance of the updated terms.

12. Contact Information

If you have questions about these Terms, please contact us at:

synebcraftingcreations@gmail.com

209-689-6571 calls & text messages only

https://handcraftedsoapsbysynebcrafting.com/